|
Beth and Graham McMorland (15 December 2011)
Dear Gabryelle,
This is to thank you and Kevin for the wonderful service you gave to us in our move to South Africa. We had no problems with customs, they did not open our boxes at all. So our shipment arrived here still on the palettes and wrapped just as it left your warehouse. Nothing broken or damaged.
Your local agents were helpful and efficient.
Please express our thanks to all who helped in preparing our boxes for shipping.
We are now well settled in our new home enjoying the onset of summer and not missing the cold and snow at all.
Sincerely
Beth and Graham McMorland
Martina Taschner (20 October 2011)
Dear Gabi,
Thank you for all your help!!
Alles Gute und viele Grüße von Martina
Beth and Graham McMorland (29 September 2011)
Dear Gabryelle,
Beth and I just want to let you know that we are safely settled in our new home by the beach in Umhlanga Rocks.
We want to thank you again for your efficient and pleasant service. It was such a joy to work with you and Kevin; and we could hardly believe that things went so smoothly.
Best regards,
Beth and Graham McMorland
From Julie Kranauer (19 September 2011)
Hello Gabryelle,
I'm the lady that shipped a bit of furniture, china and crystal to Australia through you last April. I've been meaning to let you know that the shipment arrived about 1 1/2 months ago and that not a single item was broken. Thank you and your staff very much for your help and provision of all the packing paper, etc. Much appreciated.
Regards, Julie Kranauer
From Kolja and Lisa Herrmann (28 July 2011)
Gabi,
Thank you ever so much for your prompt and helpful response; it was all we required. Thanks again, and know that if anyone ever asks us for a stellar [overseas] moving company, you will always be the first we recommend.
Cheers, and have a wonderful weekend
Lisa and Kolja Herrmann
From Ernest Neumann (30 May 2011)
Gabryelle,
Enclosed is a very small token of my sincere gratitude and appreciation for all of your assistance and your kindness (of moving my effects to Ecuador). You are a very spiritual angel and I am blessed to know you.
Many hugs,
Ernest Neumann
From Anthony Moody (14 March 2011)
Dear Kevin,
Many thanks for the detailed information, which is very informative.
Your response prompts me to add the following: I have been shipping cars between various locations around the world for almost forty years, during which time I have dealt with countless shippers and brokers. However, I have never dealt with any firm as professional as ASTRA INTERNATIONAL MOVING & SHIPPING INC., nor received such a high level of customer service as that which I have received from you and Gabryelle. For example, given the level of professionalism you both show, it may be difficult for you to understand how hard it sometimes is to get a shipper/broker to ANSWER a question, hence my appreciation for ASTRA's service! Sadly, it seems that much of the shipping industry is so focused on the challenges of shipping that the needs of the customer - the end user - gets forgotten.
Please feel free to share this compliment with your colleagues and management as it is well-deserved.
With thanks and regards,
Anthony Moody, London , UK
From Lynda Evans (1 October 2010)
Thank you, Kevin, for your prompt reply.
I would also like to thank you and the staff there, not forgetting the driver of the truck who picked up my "stuff", for such excellent service and I would not hesitate to recommend your company to anyone needing such services. You have all been very helpful and patient.
Once again! Thank you.
Lynda Evans - Lincoln, Lincolnshire, England / UK
From Bart Schoonbaert (30 September 2010)
Gabryelle
,
Thank you for your friendly and efficient service; it was a real pleasure doing business with you, and I would not hesitate to make use of your services again, or to recommend you to anyone else.
Thanks again,
Bart
From Kimberley Paterson (12 February 2010)
Dear Gabryelle and Monique,
Fantastic!! That's what you two are! Thank you so much for all of your help moving my belongings from Vancouver to Brisbane. Your service was fabulous; professional, affordable and reliable. I have already recommended ASTRA INTERNATIONAL to a friend of mine. Thanks for being so wonderful.
Kind regards,
Kim Paterson
From Kolja and Lisa Herrmann (28 July 2011)
Gabi,
Thank you ever so much for your prompt and helpful response; it was all we required. Thanks again, and know that if anyone ever asks us for a stellar [overseas] moving company, you will always be the first we recommend.
Cheers, and have a wonderful weekend
Lisa and Kolja Herrmann
From Ernest Neumann (30 May 2011)
Gabryelle,
Enclosed is a very small token of my sincere gratitude and appreciation for all of your assistance and your kindness (of moving my effects to Ecuador). You are a very spiritual angel and I am blessed to know you.
Many hugs,
Ernest Neumann
From Anthony Moody (14 March 2011)
Dear Kevin,
Many thanks for the detailed information, which is very informative.
Your response prompts me to add the following: I have been shipping cars between various locations around the world for almost forty years, during which time I have dealt with countless shippers and brokers. However, I have never dealt with any firm as professional as ASTRA INTERNATIONAL MOVING & SHIPPING INC., nor received such a high level of customer service as that which I have received from you and Gabryelle. For example, given the level of professionalism you both show, it may be difficult for you to understand how hard it sometimes is to get a shipper/broker to ANSWER a question, hence my appreciation for ASTRA's service! Sadly, it seems that much of the shipping industry is so focused on the challenges of shipping that the needs of the customer - the end user - gets forgotten.
Please feel free to share this compliment with your colleagues and management as it is well-deserved.
With thanks and regards,
Anthony Moody, London , UK
From Lynda Evans (1 October 2010)
Thank you, Kevin, for your prompt reply.
I would also like to thank you and the staff there, not forgetting the driver of the truck who picked up my "stuff", for such excellent service and I would not hesitate to recommend your company to anyone needing such services. You have all been very helpful and patient.
Once again! Thank you.
Lynda Evans - Lincoln, Lincolnshire, England / UK
From Bart Schoonbaert (30 September 2010)
Gabryelle
,
Thank you for your friendly and efficient service; it was a real pleasure doing business with you, and I would not hesitate to make use of your services again, or to recommend you to anyone else.
Thanks again,
Bart
From Kimberley Paterson (12 February 2010)
Dear Gabryelle and Monique,
Fantastic!! That's what you two are! Thank you so much for all of your help moving my belongings from Vancouver to Brisbane. Your service was fabulous; professional, affordable and reliable. I have already recommended ASTRA INTERNATIONAL to a friend of mine. Thanks for being so wonderful.
Kind regards,
Kim Paterson
From Kolja and Lisa Herrmann (28 July 2011)
Gabi,
Thank you ever so much for your prompt and helpful response; it was all we required. Thanks again, and know that if anyone ever asks us for a stellar [overseas] moving company, you will always be the first we recommend.
Cheers, and have a wonderful weekend
Lisa and Kolja Herrmann
From Ernest Neumann (30 May 2011)
Gabryelle,
Enclosed is a very small token of my sincere gratitude and appreciation for all of your assistance and your kindness (of moving my effects to Ecuador). You are a very spiritual angel and I am blessed to know you.
Many hugs,
Ernest Neumann
From Anthony Moody (14 March 2011)
Dear Kevin,
Many thanks for the detailed information, which is very informative.
Your response prompts me to add the following: I have been shipping cars between various locations around the world for almost forty years, during which time I have dealt with countless shippers and brokers. However, I have never dealt with any firm as professional as ASTRA INTERNATIONAL MOVING & SHIPPING INC., nor received such a high level of customer service as that which I have received from you and Gabryelle. For example, given the level of professionalism you both show, it may be difficult for you to understand how hard it sometimes is to get a shipper/broker to ANSWER a question, hence my appreciation for ASTRA's service! Sadly, it seems that much of the shipping industry is so focused on the challenges of shipping that the needs of the customer - the end user - gets forgotten.
Please feel free to share this compliment with your colleagues and management as it is well-deserved.
With thanks and regards,
Anthony Moody, London , UK
From Lynda Evans (1 October 2010)
Thank you, Kevin, for your prompt reply.
I would also like to thank you and the staff there, not forgetting the driver of the truck who picked up my "stuff", for such excellent service and I would not hesitate to recommend your company to anyone needing such services. You have all been very helpful and patient.
Once again! Thank you.
Lynda Evans - Lincoln, Lincolnshire, England / UK
From Bart Schoonbaert (30 September 2010)
Gabryelle
,
Thank you for your friendly and efficient service; it was a real pleasure doing business with you, and I would not hesitate to make use of your services again, or to recommend you to anyone else.
Thanks again,
Bart
From Kimberley Paterson (12 February 2010)
Dear Gabryelle and Monique,
Fantastic!! That's what you two are! Thank you so much for all of your help moving my belongings from Vancouver to Brisbane. Your service was fabulous; professional, affordable and reliable. I have already recommended ASTRA INTERNATIONAL to a friend of mine. Thanks for being so wonderful.
Kind regards,
Kim Paterson
From Kolja and Lisa Herrmann (28 July 2011)
Gabi,
Thank you ever so much for your prompt and helpful response; it was all we required. Thanks again, and know that if anyone ever asks us for a stellar [overseas] moving company, you will always be the first we recommend.
Cheers, and have a wonderful weekend
Lisa and Kolja Herrmann
From Ernest Neumann (30 May 2011)
Gabryelle,
Enclosed is a very small token of my sincere gratitude and appreciation for all of your assistance and your kindness (of moving my effects to Ecuador). You are a very spiritual angel and I am blessed to know you.
Many hugs,
Ernest Neumann
From Anthony Moody (14 March 2011)
Dear Kevin,
Many thanks for the detailed information, which is very informative.
Your response prompts me to add the following: I have been shipping cars between various locations around the world for almost forty years, during which time I have dealt with countless shippers and brokers. However, I have never dealt with any firm as professional as ASTRA INTERNATIONAL MOVING & SHIPPING INC., nor received such a high level of customer service as that which I have received from you and Gabryelle. For example, given the level of professionalism you both show, it may be difficult for you to understand how hard it sometimes is to get a shipper/broker to ANSWER a question, hence my appreciation for ASTRA's service! Sadly, it seems that much of the shipping industry is so focused on the challenges of shipping that the needs of the customer - the end user - gets forgotten.
Please feel free to share this compliment with your colleagues and management as it is well-deserved.
With thanks and regards,
Anthony Moody, London , UK
From Lynda Evans (1 October 2010)
Thank you, Kevin, for your prompt reply.
I would also like to thank you and the staff there, not forgetting the driver of the truck who picked up my "stuff", for such excellent service and I would not hesitate to recommend your company to anyone needing such services. You have all been very helpful and patient.
Once again! Thank you.
Lynda Evans - Lincoln, Lincolnshire, England / UK
From Bart Schoonbaert (30 September 2010)
Gabryelle
,
Thank you for your friendly and efficient service; it was a real pleasure doing business with you, and I would not hesitate to make use of your services again, or to recommend you to anyone else.
Thanks again,
Bart
From Kimberley Paterson (12 February 2010)
Dear Gabryelle and Monique,
Fantastic!! That's what you two are! Thank you so much for all of your help moving my belongings from Vancouver to Brisbane. Your service was fabulous; professional, affordable and reliable. I have already recommended ASTRA INTERNATIONAL to a friend of mine. Thanks for being so wonderful.
Kind regards,
Kim Paterson
From Kolja and Lisa Herrmann (28 July 2011)
Gabi,
Thank you ever so much for your prompt and helpful response; it was all we required. Thanks again, and know that if anyone ever asks us for a stellar [overseas] moving company, you will always be the first we recommend.
Cheers, and have a wonderful weekend
Lisa and Kolja Herrmann
From Ernest Neumann (30 May 2011)
Gabryelle,
Enclosed is a very small token of my sincere gratitude and appreciation for all of your assistance and your kindness (of moving my effects to Ecuador). You are a very spiritual angel and I am blessed to know you.
|