Thank You for Your Intense Efforts
October 31, 2014
Dear Mr. Koenig,
I am so glad to hear that this issue has been resolved. I am sorry to have been out of touch for a while, but I was in the hospital for some nasty infection (fish sting) I got while diving. I want to thank you and your team for the intense efforts you have put into this (relatively??) small contract. It is people like you, who save the reputation of "big" movers. I only wish I could express my gratitude or return the favour. I will certainly recommend your services to any and all I come across that need to move goods to these parts of the world. Again, I thank you very much for all your work, and kudos to the whole team.
- Sincerely, Pierre H., Ampana, Sulawesi, Indonesia
Will Definitely Recommend
June 16, 2014
I just wanted to let you know that I picked up my boxes on Friday (shipped by air cargo to Copenhagen) and everything went very smoothly! Thank you very much for helping me arrange everything and for being so helpful. I will definitely recommend Astra in the future to anyone I know moving out of Vancouver (to overseas).
- All the best, Megan J.
Thoughtful and Helpful
May 27, 2014
Many thanks for being so very thoughtful and so helpful. Very much appreciated!
- West & Kathy G.
Professional and Helpful
December 12, 2013
Personal effects shipment from Canada to Tiruvannamalai via Chennai seaport - Ms. Susan Gimbel & Mr. Murray Feldman. Our goods just arrived… I want to thank you and your company for your very professional services. I also recommend Emerald Relocations in Chennai. Chitra Rajan was always on the ball and very professional and helpful. The men who did the delivery from Chennai were also very good. Thanks again.
October 31, 2013
I just had my motorcycle shipped by Astra from Vancouver Island to England. An excellent job, really well handled and great value for money. Very professional job and I was kept fully informed and guided all the way. I'd recommend them to anyone! Thanks again Gabryelle, Kevin and the team.
- Gordon, England
October 25, 2013
Subject: shipping from Van to Melbourne AU
A few months ago my wife and I contracted you and Astra International to relocate our belongings to Melbourne, Australia. I've been meaning to write for a little while now to say thank you to you and the team for the superb job you did. You have been a pleasure to deal with and we felt very confident that all would go well after we talked to you. All has gone well and our belongings are all here without any damage. We were both truly impressed at how well wrapped and packed our furniture was.
I cannot say enough good things about how we were treated, and I would be more than happy to write Astra International a testimonial.
- Thanks so much, Brad & Isis & family
August 20, 2013
Subject: shipping to Adelaide
Sounds good Gabryelle. You have been very helpful to me and excellent to deal with. I did get a few other quotes from different shipping companies and one was a few hundred dollars cheaper, but your service alone and great communication made me go with Astra!
- Thanks, Eric B.
Great to Work With
August 9, 2013
Just want to say that your two guys were great, very helpful and did a wonderful job. You have all been great to work with. I forgot, but please be sure to take a few Euros from my payment, to buy you and them a drink from me. I will be sure to pass your name along and recommend you to anyone else I meet, who is moving to France. Merci encore, bon weekend.
- J. L., France
August 2, 2013
Dear Gabryelle, Kevin & ASTRA Team,
I/we cannot thank you enough for the exceptional service we received from you. Your kindness, communication and service were outstanding!!!
Our personal belongings arrived safe and sound. I could not get over how the boxes looked EXACTLY the same from when we dropped them off in Kelowna to picking them up in Auckland. Your packing crew must have it down to a fine art, so thank you to them.
Moving country and your life belongings is tough, but you all made it an easy process and simple for us.
I have recommended you to a few people (anyone moving!) & Silver Star Mountain Resort, as many guests at the Mountain want to ship things home (especially Australians!).
- Again, a huge thank you! Jodene & Clint V., New Zealand
July 8, 2013
I just wanted to say thank you for your service and assistance with my shipment from Vancouver to Brisbane. The shipment was delivered on time and everything was in perfect condition. I will definitely recommend/use your company again.
- Amy M.
July 4, 2013
Wanted to let you know that my shipment just arrived. Thank you so much! This move has caused me way less anxiety than expected/predicted thanks to your professional and nice help!
- Ursula A.
More than Exceptional Service
I used your company before in September 2010 and received more than exceptional service. Is there any way that I could ship from Auckland to Vancouver? If so I would like to at the end of June or possibly the middle of July.
- A. J.
Again thank you and everyone at Astra International who have made our move to New Zealand easy! We really appreciate all the communication and help from you all.
- J. C., New Zealand
Made the Process Easy
Once again, thank you for your assistance... Astra International has made this process so easy!
- Amy J.
Dealing with Everything Efficiently
I am grateful to you and Gabryelle for dealing with everything so efficiently. Please pass my thanks on to Gabryelle.
- A. S., Tilbury/UK
Fast Ocean Delivery
What a fast ocean delivery that will be, almost like shipping by air. Thanks again to you and Gabryelle. We wish you a happy season and talk to you soon.
- Stefan & Jutta
Look Forward to Doing Business
Thank you for the invoice copy and looking after the shipping. Pleasure doing business with you. Look forward to doing future business with Astra.
- D. D.
Care and Attention
Many thanks for your care and attention. It was a pleasure to meet and work with you.
- J. B.
I used your services from Vancouver to Brisbane, Australia in December 2010. We are planning a move back from Brisbane to Vancouver in August and I was wondering if you offer the service from BNE to YVR? If you only deal with shipments loading from your end, is there a relocation company you can recommend in Australia (who are as exceptional as you guys!)? Looking forward to hearing from you! My fingers and toes are crossed that you can help :)
- K. P.
Thank you Gabryelle! Kate will be back in Sydney by now. She is very grateful, as are Paul and I.
- Diana R.
Nothing Broken or Damaged
This is to thank you and Kevin for the wonderful service you gave to us in our move to South Africa. We had no problems with customs, they did not open our boxes at all. So our shipment arrived here still on the palettes and wrapped just as it left your warehouse. Nothing broken or damaged. Your local agents were helpful and efficient.
Please express our thanks to all who helped in preparing our boxes for shipping.
- B. and G. M.
Efficient and Pleasant Service
Beth and I just want to let you know that we are safely settled in our new home by the beach in Umhlanga Rocks. We want to thank you again for your efficient and pleasant service. It was such a joy to work with you and Kevin; and we could hardly believe that things went so smoothly.
- B. and G. M.
Not a Single Item Broken
I'm the lady that shipped a bit of furniture, china and crystal to Australia through you last April. I've been meaning to let you know that the shipment arrived about 1 1/2 months ago and that not a single item was broken. Thank you and your staff very much for your help and provision of all the packing paper, etc. Much appreciated.
- J. K.
The First We Recommend
Thank you ever so much for your prompt and helpful response; it was all we required. Thanks again, and know that if anyone ever asks us for a stellar [overseas] moving company, you will always be the first we recommend.
- L. and K. H.
Assistance and Kindness
Enclosed is a very small token of my sincere gratitude and appreciation for all of your assistance and your kindness (of moving my effects to Ecuador). You are a very spiritual angel and I am blessed to know you.
- E. N.
Professionalism and Customer Service
Your response prompts me to add the following: I have been shipping cars between various locations around the world for almost forty years, during which time I have dealt with countless shippers and brokers. However, I have never dealt with any firm as professional as ASTRA INTERNATIONAL MOVING & SHIPPING INC., nor received such a high level of customer service as that which I have received from you and Gabryelle. For example, given the level of professionalism you both show, it may be difficult for you to understand how hard it sometimes is to get a shipper/broker to ANSWER a question, hence my appreciation for ASTRA's service! Sadly, it seems that much of the shipping industry is so focused on the challenges of shipping that the needs of the customer - the end user - gets forgotten.
- A. M., London, UK
Helpful and Patient
I would also like to thank you and the staff there, not forgetting the driver of the truck who picked up my "stuff" for such excellent service and I would not hesitate to recommend your company to anyone needing such services. You have all been very helpful and patient.
- L. E., Lincoln, Lincolnshire, UK
Friendly and Efficient Service
Thank you for your friendly and efficient service; it was a real pleasure doing business with you, and I would not hesitate to make use of your services again, or to recommend you to anyone else.
- B. S.
Affordable and Reliable
Fantastic!! That's what you two are! Thank you so much for all of your help moving my belongings from Vancouver to Brisbane. Your service was fabulous; professional, affordable and reliable. I have already recommended ASTRA INTERNATIONAL to a friend of mine. Thanks for being so wonderful.
- K. P.
Verschiffung nach Asien
November 9, 2009
„Gabryelle van der Molen, eine echte Düsseldorferin, ist bei Astra International Moving & Shipping zuständig für weltweite Verschiffungen. Ich erzählte ihr unsere Absichten, unser Fahrzeug von Vancouver nach Bangkok zu verschiffen und gab ihr die notwendigen Daten von Moula Moula. Mit vielen Telefonaten und Möglichkeiten fand sie dann unsere beste Schiffsroute heraus, alles andere war dann nur noch ‘Routine’. Auf dem Flughafen erkundigte ich mich noch um den Hundetransport und die notwendigen Zollpapiere….”
- Freddy, Rita, und Simba
November 9, 2009
Shipping to Asia: Gabryelle van der Molen, a native of Dusseldorf, is responsible for worldwide shipping at Astra International. I told her of our intentions to ship our non–containerizable vehicle from Vancouver to Bangkok and gave her the necessary data for our ‘Moula Moula’ (pet name for the vehicle). With umpteen telephone calls and exploring possibilities, she researched the best shipping route until everything fell into routine. Finally, at the airport (on flying out), I looked into necessary customs papers for shipping our dog...”
- Freddy, Rita, and Simba